Hippo

4.0/5

What is the function of Hippo and how does it operate? Hippo is a sophisticated conversational platform that assists businesses in engaging with customers in real-time to increase sales. It facilitates smooth communication between businesses and their valued clients, enabling businesses to provide top-notch customer support with relevant information. Additionally, Hippo keeps website visitors engaged through live chat by delivering timely and appropriate messages. Visitors can choose their preferred language and send detailed messages with attached images and emoticons. Hippo streamlines the workload for businesses by automating the chat assignment process and organizing tasks for chat support agents. It also saves time by providing canned responses and support to individual customers. Moreover, Hippo offers an interactive dashboard and seamless integration with external channels such as Salesforce, Shopify, Hubspot, Zapier, and more.

Hippo Pricing Model

Free Trial , Subscription

Hippo Screenshots

Features

Visitor Targeting, Shortcut Messages, Persistent Chat, Offline Form, Knowledge Database, Co-Browsing, Agent Scheduling, Call Me Option

Technical Details

  • Support24/7 (Live rep) Online
  • Customer TypeIndividuals Large Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberSeattle
  • Washington / +1 206-257-2964
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
  • Official Website https://jungleworks.com/hippo/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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