Chaport

4.8/5

What is Chaport and how does it function? Chaport is a modern messenger that simplifies customer communication through a chat interface. To use it, users need to install a chat button on their website, respond to customer inquiries, and boost sales. The tool enables real-time communication, and even when offline, website visitors can be reached via email notifications. Notable features of Chaport include the ability to transfer chats to colleagues, participate in group chats, and monitor conversations in real-time. Additionally, Chaport enhances sales with automatic chat invitations based on specific rules. It is accessible on multiple devices, enabling users to connect with customers anytime and from anywhere. Alongside live chat tools, Chaport also offers chatbot and knowledge base features, enabling companies to automate customer service and alleviate the workload on their teams.

Chaport Pricing Model

Free Trial , Freemium , Subscription , Quotation Based

Chaport Screenshots

Features

Visitor Targeting, Shortcut Messages, Persistent Chat, Offline Form, Knowledge Database, Co-Browsing, Agent Scheduling, Call Me Option

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeMedium Business Small Business
  • API
  • Location / Phone NumberAlhambra
  • CA 91803
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
  • Official Website https://www.chaport.com/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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