Chative

/5

What is Chative and how does it function? Chative is a dynamic chat platform that enables businesses to effectively engage with customers across various channels. It allows for the consolidation of thousands of conversations into a single inbox and facilitates round-the-clock customer service through automation. By seamlessly integrating live chat and chatbot capabilities, Chative offers more options for online client communication and connection. It enhances conversion rates and customer retention through real-time, proactive support. The platform also allows for customization of the live chat interface to maintain brand consistency, offering the flexibility to modify themes, language, graphics, behaviors, and display options. With a unified inbox, businesses can efficiently manage and respond to conversations regardless of their origin. To enhance the communication experience, Chative provides a full-screen live chat feature with various screen characteristics to suit different business styles and help customers view content easily. Powered by artificial intelligence, chatbots enable immediate engagement with visitors and prompt responses to repetitive queries, even when the user is away from their desk. Additionally, Chative provides valuable insights and comprehensive reports on customer behavior, empowering sales and marketing teams with data to enhance their strategies. With detailed information on customer spending patterns, business types, and more, businesses can better understand and engage with their customers. The platform also offers precise data tracking for performance evaluation, allowing businesses to monitor team performance and make informed decisions.

Chative Pricing Model

Free Trial , Freemium , Subscription , Quotation Based

Chative Screenshots

Features

Visitor Targeting, Shortcut Messages, Offline Form, Knowledge Database, Agent Scheduling, Persistent Chat, Co-Browsing, Call Me Option

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberNA
  • DeploymentSaaS/Web/Cloud Installed - Mac
  • Official Website https://chative.io/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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