What is the function and operation of ChatGen? ChatGen is a top-rated chatbot platform that helps businesses convert website visitors into potential customers. It is trusted by over 500 businesses, including well-known companies like PayPal, Eureka Forbes, and The ELS Club. The platform offers various features that allow businesses to provide engaging and friendly customer service quickly. With automated lead qualification, users can convert leads using the chatbot and direct them to the appropriate sales representative for easy conversion. Users can also monitor their website visitors in real-time and view their activity. Additionally, the AI-powered platform intelligently routes the best leads to high-performing sales reps for efficient service delivery. Extensive analytics are available to users, allowing them to access and improve their sales strategies and the performance of individual agents. The platform also includes a built-in live chat feature, enabling users to connect their visitors with a live agent for direct inquiry resolution. Furthermore, ChatGen offers intuitively designed conversational landing pages that facilitate seamless visitor engagement on the website. These landing pages can be fully customized to meet the branding needs of each user.

ChatGen Pricing Model

Free Trial , Subscription , Quotation Based

ChatGen Screenshots


Visitor Targeting, Shortcut Messages, Persistent Chat, Knowledge Database, Co-Browsing, Agent Scheduling, Offline Form, Call Me Option

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberLos Angeles
  • California
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website
  • CategoryLive Chat Software


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David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.