What is Customerly and how does it work? Customerly is a customer lifecycle software designed specifically to assist businesses that interact with customers. This software provides support, gathers feedback, and automates processes like routing requests and email marketing. With features such as live chat, video calls, a knowledge base, and surveys, Customerly helps businesses enhance sales, revenue, and customer relationships. By effectively managing the entire customer lifecycle, Customerly enables businesses to establish and nurture customer relationships. This comprehensive software includes customer intelligence marketing survey and CRM models that seamlessly integrate to streamline customer management workflows. Businesses can utilize Customerly to segment customers, send automated surveys and messages, and execute targeted marketing campaigns. Additionally, Customerly offers tools for designing newsletters, creating email templates, and analyzing campaign performance. For businesses of all sizes, Customerly provides exceptional support and offers different pricing strategies based on needs and scale.

Customerly Pricing Model

Free Trial , Freemium , Subscription

Customerly Screenshots


Visitor Targeting, Shortcut Messages, Persistent Chat, Knowledge Database, Co-Browsing, Agent Scheduling, Offline Form, Call Me Option

Technical Details

  • Support24/7 (Live rep) Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberDublin
  • Ireland
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website
  • CategoryLive Chat Software


David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.