What is Handlr and how does it function? Handlr is an active live chat solution that proactively reaches out to visitors on your website and inquires if they require assistance while they are browsing. Rather than waiting for visitors to initiate a question, Handlr automatically appears on your site to provide assistance and address inquiries, all of which can be personalized based on your specific criteria. Handlr offers unlimited chats and agents, which can be utilized for various websites, brands, and departments. The chat boxes can be customized to align with the design and branding of your website. Handlr also automatically assigns chats based on your specified parameters. During these chats, your customer support agents (and customers) can exchange files and screenshots. Additionally, Handlr ensures secure data transfer, enabling you to accept credit card and payment details during the chat. Furthermore, Handlr is compliant with GDPR regulations, ensuring that you can adhere to the necessary customer data privacy guidelines.
