What is the function and operation of BigRadar? BigRadar serves as a platform that ensures all messages are acknowledged and attended to by both team members and customers. It sends different notifications to notify users of any incoming messages. Additionally, BigRadar allows users to set up campaigns and automate messaging while they are away, such as during vacations. Users can also segment their user base and send emails based on specific parameters. If customers are not actively viewing messages, BigRadar will automatically send them to their email so they can continue the conversation.
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