eGain Chat

2.0/5

What is the functionality and operation of eGain Chat? eGain is a prominent supplier of cloud-based software for customer engagement hub. For more than ten years, eGain solutions have been instrumental in enhancing customer satisfaction, streamlining service procedures, and increasing sales across various channels such as the internet, social media, and telephone. Numerous global corporations depend on eGain to consolidate their disjointed sales engagement and customer service operations into cohesive Customer Engagement Hubs (CEHs).

eGain Chat Pricing Model

Quotation Based

eGain Chat Screenshots

Features

Visitor Targeting, Shortcut Messages, Offline Form, Knowledge Database, Co-Browsing, Call Me Option, Agent Scheduling, Persistent Chat

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberSunnyvale
  • California
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.egain.com/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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