What is the function and operation of Helpjuice? Helpjuice is a software tool designed to enhance customer support and facilitate team collaboration by providing a scalable knowledge base. It includes a search engine feature and allows for customization based on specific needs. It can be seamlessly integrated into existing support processes, enabling companies to expand their customer base globally with multi-language support. This software is commonly utilized by customer service sectors, as well as small and medium-sized companies.