Helpjuice

4.3/5

What is the function and operation of Helpjuice? Helpjuice is a software tool designed to enhance customer support and facilitate team collaboration by providing a scalable knowledge base. It includes a search engine feature and allows for customization based on specific needs. It can be seamlessly integrated into existing support processes, enabling companies to expand their customer base globally with multi-language support. This software is commonly utilized by customer service sectors, as well as small and medium-sized companies.

Helpjuice Pricing Model

Free Trial , Subscription

Helpjuice Screenshots

Features

Help Desk Features, Macros (Templated Responses), Customizable Branding, Known Issue Management, Knowledge Base, Community Forums, Self Service Portal, Incident Management, Social Media Integration, Multi-Channel Communication, Document Storage, Ticket Management, Surveys & Feedback, Contract (SLA Management), Automated Routing, Alerts (Escalation), Live Chat

Technical Details

  • Support24/7 (Live rep) Business Hours Online
  • Customer TypeMedium Business Small Business
  • API
  • Location / Phone NumberMiami
  • Florida / +1 (833) 387 3877
  • DeploymentSaaS/Web/Cloud
  • Official Website https://helpjuice.com/
  • CategoryHelp Desk Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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