What is the purpose of HelpHub and what are its functionalities? HelpHub is a software platform that facilitates the organization and management of a knowledge base, using artificial intelligence to generate original content. The software offers a user-friendly drag-and-drop editor tool, allowing customization of content with features like logo and favicon, color scheme, and domain name. It also enables collaboration with team members and includes a dashboard for measuring key metrics, such as user votes on articles. HelpHub is commonly utilized by small and medium-sized companies.

HelpHub Pricing Model

Free Trial , Subscription

HelpHub Screenshots


Help Desk Features, Surveys & Feedback, Knowledge Base, Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding, Ticket Management, Known Issue Management, Contract (SLA Management), Community Forums, Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat

Technical Details

  • SupportOnline
  • Customer TypeMedium Business Small Business
  • Location / Phone NumberNA
  • DeploymentSaaS/Web/Cloud
  • Official Website
  • CategoryHelp Desk Software


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David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.