GetHelp

/5

Can you explain what GetHelp is and provide an overview of how it works? With TIPWeb-IT integration, users can easily access asset information like serial number and location when creating a ticket in GetHelp. This feature is available for both staff and students through the user portal.

GetHelp Pricing Model

Quotation Based

GetHelp Screenshots

Features

Help Desk Features, Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management, Knowledge Base, Contract (SLA Management), Automated Routing, Alerts (Escalation), Self Service Portal, Incident Management, Social Media Integration, Macros (Templated Responses), Surveys & Feedback, Known Issue Management, Community Forums, Live Chat

Technical Details

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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