Rated 0 out of 5

DeskXpand is a help desk management software that is efficient, effective, and user-friendly. It allows you to provide excellent service to your customers while also helping you streamline your support processes. When it comes to ticketing, DeskXpand is the perfect solution for handling the high volume of customer inquiries. With its omnichannel support software, you can communicate with your customers through their preferred channels all from one interface. It also offers well-organized workflows for email and other tasks. Automation is a crucial feature in ticketing software, and DeskXpand has built-in automation capabilities that eliminate repetitive tasks, save time, and reduce support costs.

0/5 (0 Reviews)

DeskXpand Pricing Model

Free Trial , Subscription , Quotation Based

DeskXpand Screenshots

Features

Help Desk Features, Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding, Ticket Management, Surveys & Feedback, Known Issue Management, Knowledge Base, Contract (SLA Management), Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat, Document Storage, Community Forums

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberAhmedabad, India / +91 91067 47559
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.deskxpand.com/
  • CategoryHelp Desk Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.