EvantoDesk

5.0/5

What is the purpose and functionality of EvantoDesk? Simon noticed that existing help desk software options were not designed for small and medium-sized enterprises (SMEs) as they were overly complex to set up and utilize.

EvantoDesk Pricing Model

Free Trial , Subscription

EvantoDesk Screenshots

Features

Help Desk Features, Social Media Integration, Multi-Channel Communication, Customizable Branding, Ticket Management, Surveys & Feedback, Knowledge Base, Contract (SLA Management), Community Forums, Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat, Incident Management, Macros (Templated Responses), Document Storage, Known Issue Management

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberBristol
  • England
  • DeploymentSaaS/Web/Cloud
  • Official Website https://evantodesk.com/
  • CategoryHelp Desk Software

Author

David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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