Rated 0 out of 5

Can you please explain LabiDesk and its functionality? LabiDesk is a comprehensive helpdesk software that aims to enhance customer engagement for businesses. It includes various tools such as Shared Inbox, Help Center Portal, Live Chat, Knowledge Base, and more. Through the shared inbox dashboard, teams can streamline their workflows by utilizing canned responses and automatic signatures. Small and medium-sized businesses can greatly benefit from utilizing this software.

0/5 (0 Reviews)

LabiDesk Pricing Model

Free Trial , Subscription

LabiDesk Screenshots

Features

Help Desk Features, Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding, Ticket Management, Known Issue Management, Knowledge Base, Contract (SLA Management), Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat, Surveys & Feedback, Community Forums

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberNew York, New York
  • DeploymentSaaS/Web/Cloud Mobile - Android
  • Official Website https://labidesk.com/
  • CategoryHelp Desk Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.