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What is Kapiche and how does it function? Kapiche is a text analysis tool that enhances customer satisfaction. It is a transparent and unbiased tool that does not require any setup or pre-existing model to begin using. The software includes a feature called Big picture view, which allows you to easily see and comprehend customer feedback and opinions. Kapiche enables you to monitor important metrics in your surveys, and it also offers sentiment analysis to determine the emotions expressed in customer feedback, helping you gain a deeper understanding of your customers. Additionally, it provides segment analysis, allowing you to categorize your customers and identify their specific concerns.

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Kapiche Pricing Model

Free Trial , Subscription

Kapiche Screenshots

Kapiche Screenshots

Features

Segmentation, Sentiment Analysis

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberFortitude Valley, QLD - 4006
  • DeploymentSaaS/Web/Cloud
  • Official Website https://kapiche.com/
  • CategoryText Mining Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.