Advize.ai

/5

What is Advize.ai and how does it function? Advize is a cloud-based software that seamlessly integrates customer data throughout their journey to provide valuable insights and automate personalized experiences, ultimately reducing traffic and enhancing customer satisfaction. This customer-relationship-management software utilizes customized templates to improve sentiments and topics based on qualitative feedback from customers. This way, users can easily discern what is important to their customers, their desires, and the underlying reasons behind them, without the need to manually read every comment. Another noteworthy feature of this CRM software is its capability to automate personalized user experiences. By employing Natural Language Processing (NLP), it categorizes customers based on their characteristics and automates the best actions to provide tailored experiences. NLP programs also help in closing the feedback loop and enhancing customer satisfaction. Moreover, this CRM’s real-time, data-driven approach detects anomalies, sends alerts to users, and identifies emerging trends. Satisfaction, sentiment, and other outcomes are combined with Voice of Customer (VoC) data to pinpoint the issues that have the greatest impact on customer growth. This information can be shared across the organization to foster a culture of customer-centric collaboration.

Advize.ai Pricing Model

Free Trial , Quotation Based

Advize.ai Screenshots

Features

Segmentation, Sentiment Analysis

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberVancouver
  • British Columbia
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.advize.ai/
  • CategoryText Mining Software

Author

David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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