Customer Thermometer

3.5/5

What is Customer Thermometer and how does it function? Customer Thermometer is a well-regarded customer satisfaction survey app that is utilized by over 10,000 teams worldwide. It offers specialized tools for managing surveys via email, resulting in an 80% increase in response rates and a notable decrease in customer churn. Many prominent companies, including Hindustan Unilever, Total, Adobe, BBC Worldwide, L’Or√©al, and the NHS, rely on Customer Thermometer to efficiently manage their business across various platforms. The app provides a quick and easy 2-minute survey module that can be customized for different survey types, such as Net Promoter Score surveys, ConnectWise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys, and more. Additionally, Customer Thermometer ensures the utmost security of stored data, complying with GDPR regulations to prevent any unauthorized access or data breaches.

Customer Thermometer Pricing Model

Freemium , Subscription , Quotation Based

Customer Thermometer Screenshots

Features

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeFreelancers Large Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberBrighton
  • England / +44 20 8242 6445
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS
  • Official Website https://www.customerthermometer.com/
  • CategorySurvey/ User Feedback Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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