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What is the purpose and functionality of Justclarify? Justclarify is a support request system that includes video/screen recording without the need for installation. This feature is particularly useful for issues that require visual feedback. Justclarify offers a support page where customers can record and submit videos as support requests, allowing you to gain a more comprehensive understanding of the problem. Additionally, you can personalize your support page with your brand’s logo and color scheme for a customized look.

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Justclarify Pricing Model

Free Trial , Subscription , Quotation Based

Justclarify Screenshots

Features

Help Desk Features, Customizable Branding, Surveys & Feedback, Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Ticket Management, Known Issue Management, Knowledge Base, Contract (SLA Management), Community Forums, Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat

Technical Details

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.