/5

Can you explain what Chorally is and how it operates? Chorally is a software-as-a-service (SaaS) platform that focuses on enhancing customer engagement. It allows for efficient management of social and digital channels, as well as web listening and social media monitoring. With Chorally, users can effectively moderate comments, publish and schedule content, handle private messaging channels, and access comprehensive reporting on all activities, all within one solution.

Chorally Pricing Model

Quotation Based

Chorally Screenshots

Features

Help Desk Features, Multi-Channel Communication, Community Forums, Automated Routing, Live Chat, Incident Management, Social Media Integration, Macros (Templated Responses), Document Storage, Customizable Branding, Ticket Management, Surveys & Feedback, Known Issue Management, Knowledge Base, Contract (SLA Management), Alerts (Escalation), Self Service Portal

Technical Details

  • Support24/7 (Live rep) Business Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberFirenze
  • Italy
  • DeploymentSaaS/Web/Cloud
  • Official Website https://chorally.com/
  • CategoryHelp Desk Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.