What is IVCbox and how does it function? IVCbox provides businesses with products and solutions for connecting with their customers, including features like live chat, video call, and chatbot. To implement live chat on their websites, users must sign up for IVCbox, complete the registration process, and integrate the generated code into their websites. The cloud-based platform allows users to access and review customer conversation history at a later time. Additionally, IVCbox enables users to manage customer information, such as names, email addresses, and phone numbers, and provides calling agents with access to this information. Video chat functionality allows users to set up video conversations on their websites, with the option of storing and accessing these conversations on the cloud for analysis and review. Furthermore, IVCbox offers code-less chatbot functionality, providing 24×7 support on web pages. Users can also customize the products by choosing from various colors to better align with their brand identity.
