Channel.io

/5

What is the purpose of Channel.io and what are its functions? Channel.io aims to prioritize the customer experience by integrating features such as live chat, team chat, CRM, and marketing into one comprehensive business solution. It enables businesses to connect with customers, convert visitors, and collaborate effectively to ensure customer engagement.

Channel.io Pricing Model

Free Trial , Freemium , Subscription

Channel.io Screenshots

Features

Visitor Targeting, Shortcut Messages, Persistent Chat, Knowledge Database, Offline Form, Co-Browsing, Call Me Option, Agent Scheduling

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberNA
  • DeploymentSaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
  • Official Website https://channel.io/en
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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