/5

What is Chaskiq and how does it function? Chaskiq is a conversational marketing tool that is open-source, allowing users to generate leads from strangers while maintaining ownership of the data. It is user-friendly to install and easy to develop and maintain. It assists in segmenting visitors for effective communication. Additionally, it offers features such as live chat messages, auto-replies, customizable team availability, and alerts for average reply time. Users can also utilize in-app alerts, newsletters, automated behavioral alerts, and guided tours. The software allows for the auto-assignment of agents and the setting of custom rules. It enables various assignment commands for incoming messages, which can be filtered by date, location, custom attributes, and message content. With Chaskiq, users can maintain constant communication with clients and track their status. It is highly versatile and can be installed on any VPS or Heroku. The application generates metric reports for each campaign, providing valuable insights, and its automated bots allow for configuring conversations based on user behavior.

Chaskiq Pricing Model

Freemium , Open-source

Chaskiq Screenshots

Features

Visitor Targeting, Shortcut Messages, Offline Form, Knowledge Database, Co-Browsing, Agent Scheduling, Persistent Chat, Call Me Option

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberNA
  • DeploymentSaaS/Web/Cloud Installed - Windows Installed - Mac
  • Official Website https://chaskiq.io/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.