/5

What is Chatamo and how does it function? Chatamo is an API that assists in the creation of intelligent and interactive bots for automated customer service across various messaging platforms for businesses. The software provides chatbots and voice assistance that are available 24/7. With its advanced natural language AI, script writing becomes unnecessary as Chatamo’s auto-prediction feature helps answer customer queries using a combination of texts, images, videos, buttons, and maps, resulting in engaging conversations. The Chatamo bot can be accessed on messaging apps like Facebook and Viber, voice devices like Alexa and Google Home, web chat, and email. Language is not a barrier as the bots can detect and respond to customers in over 100 languages. Furthermore, Chatamo allows users to design and schedule broadcast messages to targeted users on messaging apps, ensuring satisfactory open rates. The software also automatically updates information after meeting the necessary requirements. In addition to customer interaction, the AI technology of Chatamo provides deep insights into customer behavior and emotions, helping businesses gain a better understanding of their customers.

Chatamo Pricing Model

Free Trial , Subscription

Chatamo Screenshots

Features

Visitor Targeting, Shortcut Messages, Persistent Chat, Offline Form, Knowledge Database, Co-Browsing, Call Me Option, Agent Scheduling

Technical Details

  • Support24/7 (Live rep) Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberLondon
  • United Kingdom
  • DeploymentSaaS/Web/Cloud
  • Official Website https://chatamo.com/
  • CategoryLive Chat Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.