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What is lemtalk and what are its functionalities? lemtalk is a software platform designed for customer engagement through Live Chat on websites. The platform provides automated ticketing and Slack integration for efficient task management. It enables improved conversations with website visitors and the creation of comprehensive FAQ pages. Additionally, it allows team collaboration for measuring business performance. The software is utilized by companies of varying sizes, including small, medium, and large organizations.

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lemtalk Pricing Model

Free Trial , Subscription

lemtalk Screenshots

lemtalk Screenshots

Features

Help Desk Features, Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding, Ticket Management, Surveys & Feedback, Known Issue Management, Knowledge Base, Automated Routing, Alerts (Escalation), Self Service Portal, Live Chat, Contract (SLA Management), Community Forums

Technical Details

  • Support: 24/7 (Live rep) Online
  • Customer Type: Large Enterprises Medium Business Small Business
  • API
  • Location / Phone Number: France
  • Deployment: SaaS/Web/Cloud
  • Official Website: https://lemtalk.com
  • Category: Help Desk Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.