What is the function of iEngage.ai and how does it operate? iEngage enables you to monitor and track all interaction activity that flows through it. It allows you to establish regulations for granting points to selected activity paths, thereby gamifying the process. These points can be used to reinforce desired user behavior. All the features of the iEngage.ai platform are accessible as APIs, making it easy to integrate these services into your existing systems. With their process orchestration engine, you can visually set up and execute workflows and rules without the need to modify code when business processes change. The interactions that pass through iEngage generate information, insight, and intelligence, which are stored in a reusable, machine-friendly knowledge graph. This ensures that valuable enterprise knowledge remains accessible and does not become obsolete.
