What is the functionality of Basma AI? Basma.ai’s video call center is a top-notch virtual branch that enables organizations to remotely assist customers through video calls. It takes less than 5 minutes to establish your own video call center and digitally revolutionize your business. The system efficiently directs calls to appropriate agents based on services and groups, and allows for scheduled or immediate video calls with customers. Additionally, it facilitates the exchange of documents between customers and provides the ability to gather customer information beforehand through customizable fields.
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