Rated 0 out of 5

What is the functionality of Social Reech? Social Reech brings together various tools necessary for providing excellent customer service on Twitter. It works by collaborating with a client’s team to address their customers’ inquiries. The tool ensures that the entire team stays updated on Twitter by staying in constant sync, preventing any missed tweets. Users can assign customer tweet queries to specific team members for resolution. Additionally, users can monitor keywords across popular sources like HackerNews, Reddit, and web articles. The tool also offers features such as Auto Tag, Auto-Assign, and Auto Close, allowing teams to automate workflows based on custom rules. This enables customer issues to be resolved through regular conversational follow-ups. Users can also schedule conversations for a later date and manage multiple Twitter accounts from a centralized dashboard. Real-time access to team members’ statuses eliminates workflow redundancy and duplication.

0/5 (0 Reviews)

Social Reech Pricing Model

Subscription

Social Reech Screenshots

Features

Social Media Management Features, Social Media Monitoring, Multi-User Collaboration, Multi-Account Management, Customer Engagement, Brand Tracking, Content Management, Posts Scheduling, Auto Publishing

Technical Details

  • SupportOnline
  • Customer TypeFreelancers Large Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberSalt Lake, Utah
  • DeploymentSaaS/Web/Cloud
  • Official Website https://socialreech.com/
  • CategorySocial Media Management Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.