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What is Roojoom and how does it work? Roojoom is a platform that uses artificial intelligence to orchestrate personal journeys. It helps drive customer-centric journeys towards pre-scheduled business goals, providing features such as an AI-based customer journey scheduler, continuous monitoring tools, omnichannel multi-session journeys, and coding-free automated UX metrics. Roojoom’s journey orchestration AI can offer solutions to optimization challenges, making it valuable for non-developers and non-technicians. Telco/TV, insurance, SaaS, and financial institutes rely on Roojoom to streamline their daily tasks. The platform offers various functionalities, including survey-based input collection, technical issue resolution, customer behavior-based cross-selling, coverage upselling, enhanced social advocacy, survey feedback collection, product training, account sign-up, and promotional setup. Additionally, Roojoom is used for customer engagement, billing issue monitoring, customer onboarding, service utilization, digital adoption, renewal, home move, employee enablement, upsell, and cross-sell.

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Roojoom Pricing Model

Quotation Based

Roojoom Screenshots

Features

Technical Details

  • Support: Online
  • Customer Type: Large Enterprises Medium Business Small Business
  • API: NA
  • Location / Phone Number: Boston
  • Massachusetts
  • Deployment: SaaS/Web/Cloud
  • Official Website: https://www.roojoom.com/
  • Category: New SaaS Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.