What is FreshLime and how does it work? FreshLime is a platform that helps local and service-oriented businesses engage and retain customers. It automates the engagement process by capturing real-time customer data and sending automated messages through various devices. The platform also provides advanced customer analytics, allowing businesses to understand customer behavior and preferences through detailed reports. By segmenting customers into different groups, businesses can determine their likelihood of making a purchase. These customer groups are categorized as Single-Purchase Sallys, Occasional Ollies, and Loyal Larrys, indicating their retention status. FreshLime also allows businesses to enhance their online reputation by sending automated requests for customer reviews and notifying them of real-time responses. The platform enables businesses to measure service scores and track the performance of team members. Additionally, FreshLime ensures that businesses are easily discoverable on popular platforms like Google, Yelp, and Facebook.

FreshLime Pricing Model

Free Trial , Quotation Based

FreshLime Screenshots


CRM Features, List Management, Customer Support, Marketing Automation, Referral Tracking, Contact Management, Quotes (Proposals), Project Management, Lead Scoring, Product Catalog, Call Logging

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberLehi
  • UT - 84043 / (800) 266-8960
  • DeploymentSaaS/Web/Cloud
  • Official Website
  • CategoryCRM Software


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David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.