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What is Fullview and how does it work? Fullview is a comprehensive technical assistance platform that offers various features to provide quick insights for support and product teams. It is designed to efficiently resolve customer service issues by offering context to support tickets, enabling co-browsing for taking control, and providing a personalized and scalable customer support experience. With Fullview, you can get real-time updates of your customer’s screen to understand the context of support tickets quickly. You can also watch session replays to analyze past issues without the need for manual screenshots or lengthy explanations. Fullview allows you to make voice and video calls to users directly within your product, eliminating the need for downloads or external links. Additionally, it offers monitoring of real-time console logs, browser status, and clickmaps to diagnose technical difficulties and reduce developer time spent on manual bug reports. The architecture of Fullview is designed to prioritize system performance.

0/5 (0 Reviews)

Fullview Pricing Model

Quotation Based

Fullview Screenshots

Features

CRM Features, List Management, Customer Support, Project Management, Call Logging, Contact Management, Quotes (Proposals), Marketing Automation, Referral Tracking, Lead Scoring, Product Catalog

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberCopenhagen, Denmark
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.fullview.io/
  • CategoryCRM Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.