What is Funnel CRM and how does it function? Funnel CRM is a software designed to track leads, handle follow-ups, and facilitate seamless deal closures. Its user-friendly nature makes it suitable for freelancers and small to medium-sized business owners looking to improve conversion rates with the help of a CRM. The software features a customizable contact form builder that serves as a starting point for collecting user data on any desired webpage. Once a potential customer’s information is gathered, the sales funnel is activated, providing a hassle-free way to follow up and convert leads. The modern dashboard allows for easy lead tracking and the ability to persuade them with professionally formatted proposals. To aid in lead management, all contacts are stored in a growing database that caters to the expanding needs of your business. Unlike other popular CRM software, Funnel allows for direct mobile phone responses via its integration with Gmail, reducing the friction of communication with users.