Freshworks 360

/5

What is Freshworks 360 and how does it function? Freshworks 360 is a software for customer engagement that integrates the marketing, sales, and support teams to provide a seamless customer experience. It offers a comprehensive view of targeted customers and consolidates all customer conversations from various media, marketing, and sales channels into one place. Freshworks 360 promotes collaboration among teams to deliver high-quality customer services and support in a timely manner. It allows easy access to customer data and interaction history, and enables brands to monitor social media mentions. Freshworks 360 is customizable and adaptable for teams of any size. Additionally, it can also be used as a helpdesk tool.

Freshworks 360 Pricing Model

Quotation Based

Freshworks 360 Screenshots

Features

CRM Features, Customer Support, Marketing Automation, Contact Management, Quotes (Proposals), List Management, Referral Tracking, Project Management, Lead Scoring, Product Catalog, Call Logging

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • APINA
  • Location / Phone NumberSan Mateo
  • California / +1 650 513 0514
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.freshworks.com/360-customer-engagement/
  • CategoryCRM Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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