13 Best Survey Software Of 2023 (Free & Paid Online Tools)

Survey software is an essential tool for collecting feedback from customers, employees, and other stakeholders. Whether you’re conducting market research, measuring customer satisfaction, or gathering employee feedback, the right survey software can help you streamline the process and gain valuable insights. In this article, we’ll review the best survey software options, including both free and paid online tools.

Are you looking for an easy and efficient way to get customer feedback and insights? Online Surveys have gained popularity in the business world.

Allowing companies to better understand their customers, improve customer satisfaction, measure employee engagement, and make informed decisions.

With the right online survey tool collecting data has never been easier or more comprehensive. Read on to find out why survey software is one of the most powerful tools available today for gaining valuable customer insights.

What is the Best Survey Software?

Trying to find the best survey software can be a complex and confusing process. With so many different programs to choose from.

It can be difficult to know where to start. The key is to find software that offers extensive features, tailor-made for your needs, at an affordable price.

You need features like skip logic, branching questions or customizable themes, or if basic questionnaires will suffice. Once you have identified the type of survey software that is best suited for you.

It’s essential to read customer reviews and compare prices to make the most informed decision possible. determine which solution best suits your budget and project specifications and move forward with confidence.

Survey Software of 2023 (Free & Paid Online Tools)

Below here are the best online survey tools

QuestionPro

QuestionPro survey software is a powerful tool for quickly building surveys that collect valuable insights from customers and employees.

With its user-friendly interface, this survey software makes it easy to create customized surveys to get detailed feedback on an array of topics, including customer satisfaction and employee engagement.

QuestionPro survey software provides real-time data analysis capabilities, enabling users to quickly gain actionable insights into their customers’ opinions and behaviours.

By taking advantage of these features, businesses can access valuable feedback which can help them make informed decisions about how best to serve their customers.

Pros

A very versatile and extensive selection of features

It offers use of hundreds of surveys with 38 different question types.

CSV, XLS, PDF, PowerPoint, and SPSS are all ways to export your data.

CRM, Marketo, etc. can easily incorporate your data

Surveysparrow

Survey Sparrow is a powerful online survey platform that can help you build professional surveys and collect valuable feedback quickly and easily.

It features an intuitive drag-and-drop interface, allowing you to customize your surveys from start to finish. Its advanced analytics capabilities let you analyze survey results in real-time.

So you can make important decisions about your brand faster than ever before. With the ability to export survey data in multiple formats, collaborate with colleagues on polls, and even handle complex logic without any coding knowledge.

It’s an unbeatable survey tool for anyone who needs to gather insights from their target audience fast.

Pros

Create a mindset that performs well and produces outcomes.

To remove the element of conjecture from decision-making, gather insightful input.

Higher outcomes are driven by workers who are smarter, quicker, and more committed.

Make your company customer-focused so that your employees can amaze clients every day.

Give marketers and product managers access to insightful data so they can make better choices and obtain a competitive edge.

SurveyLegend

SurveyLegend is an innovative survey software that can help businesses and organizations capture the voice of their customers or users.

Its intuitive user interface and easy drag-and-drop design capabilities make it a convenient tool for creating online survey forms quickly and easily.

Its robust reporting features mean that you can get insightful analytics about the surveys you have distributed to easily track customer sentiment or feedback.

Survey Legend’s friendly support team is on hand to help you with any problems you might have, ensuring your experience with them goes as smoothly as possible.

SurveyLegend provides a one-stop shop for organizations looking to capitalise on the power of surveys to monitor customer satisfaction and improve their products or services.

Pros

Use the wide selection of themes to create stunning maps and graphs.

You can instantly explore, filter, and order your findings.

To further use in Excel, Numbers, etc., you can easily transfer your info to CSV.

SurveyMonkey

SurveyMonkey is a powerful and user-friendly survey software that offers businesses an easy way to capture customer feedback.

It features various features including customizable survey templates, question skip logic, a drag-and-drop question interface and support for multiple languages.

SurveyMonkey also offers comprehensive analytics online survey tools so you can quickly analyze the data collected and make strategic decisions based on the insights. With its flexible package plans, it is suitable for any business regardless of size and budget.

If you are looking for a convenient way to understand customers’ needs and gain valuable insights into your products or services, then SurveyMonkey could be the solution you need.

Pros

On your PC or smartphone, creating intriguing surveys has never been easier.

Create spectacular charts and diagrams by choosing from the many available themes.

Your results can be immediately explored, filtered, and arranged.

You can quickly convert your data to CSV for later use in Excel, Numbers, etc.

Sogolytics

Sogolytics. survey software is a powerful and efficient way to get valuable insights from your customers. With their easy-to-use templates, you can create surveys that can quickly identify customer satisfaction, product utilization, and market research.

From the survey results, you will be able to develop actionable plans that increase efficiency, boost sales, and improve customer relations.

Your survey results are available for viewing in real time so you can make sense of the data instantly. With Sogolytics, your insights will help you stay ahead in today’s competitive business environment.

Pros

Send team members direct access to real-time report content.

Easy data collection and summary transfer to Word, Excel, or PowerPoint.

Make your poll more interesting by including music or video.

Redirect your poll to chosen Sites instantly.

Survey Anyplace

Survey Anyplace is one of the best survey tools software on the market! It streamlines survey creation and makes it easy to receive accurate, actionable results.

With an intuitive drag-and-drop editor and an ever-growing suite of interactive features, Survey Anyplace is not only incredibly easy to use—it’s also incredibly powerful.

You’d like to send out a single basic survey or build an intricate multi-page questionnaire that can be tailored to specific respondents, the advanced options in Survey Anyplace will help you do it quickly efficiently and affordably. Give it a try today, and start using surveys to unlock insights from your customers and colleagues.

Pros

Your survey will be more engaging and fun with scratch-offs and discount vouchers.

Save your initial design files for later us

You can create a complete white-label survey.

HubSpot

HubSpot’s survey software is an incredibly versatile and easy-to-use platform for businesses seeking to gain valuable customer insights. With just one click, companies can create a multitude of survey types that are both modern and interactive.

Utilizing logic branching and custom-branded design capabilities, businesses can tailor each of their surveys for maximum engagement and accuracy.

Each HubSpot survey is also fully compatible with HubSpot CRM, allowing users to quickly access original customer information while analyzing the results. Its feedback from customers or an internal project assessment.

HubSpot’s powerful survey software allows businesses to take control of any situation with ample data points and customizable analytics – making this product truly indispensable.

Pros

To enhance the theme of your survey, upload pictures of your choice.

Choose unique colours for the website to adhere to your identity standards.

Depending on the user responses, pose follow-up queries.

Qualtrics

Qualtrics is an industry leader in survey software for collecting the data you need to make informed decisions about your organization.

With user-friendly apps and easy-to-use tools, everyone from novice users to experienced professionals can accurately measure customer satisfaction, track employee engagement and gather feedback from customers and colleagues alike.

The platform offers a variety of features including comprehensive customizable survey templates, real-time reporting and analytics on collected responses, and automated feedback triggers that allow users to automatically respond to respondents when desired.

Qualtrics makes it simple for anyone to carry out complex market research quickly, effectively, and accurately regardless of prior experience or technical proficiency.

Pros

Utilize real-time website user data to enhance the experience for your audience

It offers resources for reliable statistical analysis and forecast intelligence.

Zoho Survey

Zoho Survey is a must-have survey software for any business that wants to gain valuable insights into their existing customer base or explore potential new markets.

The ease of use and comprehensive editing features make creating surveys quick and straightforward, allowing organizations to get the data they need quickly. Zoho is free online Survey software that also provides powerful analytics capabilities so users can see exactly how customers respond to different questions.

Giving them an understanding of what works and what doesn’t. With the ability to integrate surveys with other parts of the Zoho platform. This comprehensive free online survey software tools are comprehensive for businesses looking to better understand their customers.

Pros

Work together in real time with other people to create surveys.

Mobile gadgets can be used to complete all of the questionnaires.

Distribute surveys using unique URLs, email campaigns, QA codes, online links, and e-mails.

Surveys can also be collected offline.

Nicereply

As a business owner, gathering feedback from customers and employees is essential for success. With Nicereply survey software, it has never been easier to quickly create online surveys and receive valuable feedback from those who matter most.

Their innovative platform makes it easy to ask the right questions and get intriguing insights every time. Powerful reporting methods give you the big picture of customer experience

Helping you make informed decisions that improve engagement and loyalty.

Pros

Incorporate the survey into your email address or company website.

Customize surveys with your preferred styles, colors, and branding.

It helps reduce email forwarding and increase replies.

Pulse Insights

Pulse Insights survey software makes it easy to collect feedback from customers and employees. It allows you to gather in-depth data quickly and efficiently, equipping you with the information needed to make informed decisions.

With Pulse Insights, surveys can be completely customized according to your company’s specific needs. You can ask as many questions as necessary, set parameters such as time limits or skip logic, and even measure sentiment with its sentiment analyzer feature.

All of the data can be exported into Excel or CSV files for further analysis. Pulse Insights is an invaluable online survey tool that will help any business gain meaningful insights into their customers and employees.

Pros

Include surveys in email marketing efforts and other channels.

Messages should be sent based on the customer’s input.

Final thought

Choosing the right survey software can make all the difference in the success of your surveys. With so many options available, it’s important to consider your specific needs and budget when deciding which software to use.

The thirteen survey software options listed above all have unique features and benefits that make them stand out. Whether you’re looking for a free or paid option, a user-friendly interface, advanced reporting capabilities, or integrations with other tools, there’s software on the list that will meet your needs.

Remember to consider factors such as ease of use, survey design options, data analysis capabilities, and customer support when making your decision. With the right survey software in hand, you can gather valuable feedback, make informed decisions, and improve your business or organization.

Survey software is an invaluable tool for any business that wants to gain insights into its existing customer base or explore potential new markets. Depending on the size of the organization and the complexity of its survey needs, different platforms can be used to ensure accurate data collection and interpretation. HubSpot’s survey software allows businesses to take control of any situation.

FAQs

Q: What is survey software?

A: Survey software is a tool that allows users to create, distribute, and analyze surveys. It can help businesses and organizations collect feedback from customers, employees, and other stakeholders.

Q: What are the benefits of using survey software?

A: Survey software can save time and effort by automating the survey process, allowing for easy distribution and collection of responses, and providing valuable insights through data analysis. It also allows for the customization of survey design and can increase response rates through mobile optimization.

Q: Can survey software be used for free?

A: Yes, many survey software options offer free plans or trials. However, the features and functionality available may be limited compared to paid plans.

Q: What should I consider when choosing survey software?

A: Consider your specific needs, such as the number of surveys you plan to create, the size of your target audience, the type of data you want to collect, and your budget. Also consider factors such as ease of use, reporting capabilities, integrations, and customer support.

Q: Can survey software integrate with other tools?

A: Yes, many survey software options offer integrations with other tools such as CRM systems, email marketing platforms, and project management tools. Integrations can help streamline your workflow and make data collection and analysis more efficient.

What is HubSpot’s survey software?

HubSpot’s survey software allows businesses to take control of any situation with ample data points and customizable analytics, making it an indispensable product.

What does Qualtrics offer?

Qualtrics offers comprehensive customizable survey templates, real-time reporting and analytics on collected responses, and automated feedback triggers that allow users to automatically respond to respondents when desired.

What is the Zoho Survey used for?

Zoho Survey is an invaluable tool for businesses looking to better understand their customers. The platform allows organizations to quickly create surveys and receive valuable feedback from customers and employees.

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