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What is TelebuHub and how does it function? TelebuHub is a comprehensive software that includes various tools and applications necessary for effectively managing inbound, outbound, or blended call centers either on the cloud or onsite. It enables hosting of call centers with multiple IVR processes and allows customization of IVR flow, service levels, and real-time management. Additionally, it offers features such as inbuilt CRM, Ticket Management, Knowledge Management System, and Agent Scorecards. It supports various dialing options like preview, progressive, or predictive dialers, as well as trigger prerecorded voice broadcasts. Furthermore, it provides a single view dashboard for agents, team leads, managers, and back-office employees.

0/5 (0 Reviews)

TelebuHub Pricing Model

Quotation Based

TelebuHub Screenshots

Features

Outbound Call Center, Inbound Call Center, Progressive Dialer, Predictive Dialer, IVR Support, Concurrency Support, Live Chat, Queue Management (Calls), Auto Call Recording, Call Monitoring

Technical Details

  • Support: Online
  • Customer Type: Individuals Medium Business Small Business
  • API: NA
  • Location / Phone Number: Hyderabad
  • India / +91-40-23120000
  • Deployment: SaaS/Web/Cloud
  • Official Website: https://www.telebu.com/hub
  • Category: Call Center Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.