What is the functionality of SmartRoutes and how does it operate? Smart Routes is a flexible platform for optimizing routes that allows users to enhance their customers’ delivery experience by ensuring timely service. It simplifies route planning and dispatching to drivers’ smartphones, resulting in time, cost, and effort savings. Smart Routes provides users with comprehensive information on delivery estimated times of arrival (ETAs), time intervals, and estimated expenses. Users can optimize routes and set parameters for vehicles and drivers based on factors like timeframes, load balancing, and vehicle limitations. The platform includes a smart mobile app that assists users in collecting proof of delivery and maintaining communication with the depot through driver notes and dispatches. Users can track and manage the delivery fleet in real-time using a live map, allowing them to make adjustments to routes as needed. By implementing a data-driven delivery approach, users can reduce reliance on a driver’s local knowledge. To ensure a positive delivery experience, users can provide real-time alerts and a live package tracking page to their customers. Moreover, the platform allows users to capture proof of delivery securely and in compliance with regulations through methods such as e-signatures, photos, or barcode scans.
