What is Harold and how does it function? Harold is a company that specializes in delivery management software. It automates the entire logistics process, particularly the final leg of delivery. It consolidates all order management tasks into one user-friendly platform. By using Harold, you can quickly implement and expand omnichannel delivery models, streamline manual processes, and provide convenient and customer-focused delivery experiences. Whether you upload customer orders and delivery requests through an API or manually, Harold assists in designing complex last mile delivery processes. It offers various criteria for distributing orders among different delivery providers, thereby reducing shipping costs. Additionally, Harold can calculate delivery expenses by matching geocoding coordinates with the appropriate delivery zone. User access to the software can be divided between retailer employees and delivery companies/services, based on their specific roles and permissions. Routing optimization and delivery plans are created using mathematical algorithms, resulting in increased utilization, accurate ETA predictions, and cost savings in transportation. Harold also provides a user-friendly interface for viewing comprehensive information about all processed delivery requests, including delivery status, customer details, and order information. Furthermore, it offers a mobile app for drivers that allows them to update delivery status, access detailed delivery plans and customer order information, view ETA estimates, and modify delivery status accordingly.
