
Overview
Can you explain what Stream Go is and how it functions? Stream Go is a software platform that helps businesses improve their operations by managing routes. It allows users to track items by scanning barcodes and creates a digital record of the process. It also enables two-way communication with customers through email and SMS. Additionally, it offers the ability to analyze data and generate KPI reports in Excel. Stream Go is compatible with both Android and iOS mobile devices and is commonly used by distributors, as well as small and medium-sized companies.
Expert review of Stream Go
Stream Go Review
Stream Go is a powerful software solution designed to streamline logistics and delivery operations. With its comprehensive set of features and intuitive interface, it offers businesses the ability to optimize their supply chain management and enhance customer satisfaction. In this review, we will explore the key features, use cases, pros, and cons of Stream Go, ultimately providing a recommendation for businesses considering its implementation.
Key Takeaways
- Stream Go is a feature-rich logistics software that helps businesses streamline their delivery operations.
- The software offers real-time visibility into delivery statuses, enabling businesses to provide accurate ETA information to customers.
- Stream Go's route optimization capabilities help reduce fuel costs and improve overall efficiency.
- The software integrates seamlessly with existing systems, allowing for easy data exchange and process automation.
- With its user-friendly interface and robust reporting tools, Stream Go provides actionable insights for continuous improvement.
Table of Features
| Feature | Description |
|---|---|
| Real-time visibility | Provides real-time tracking of deliveries, allowing businesses to keep customers informed about their order statuses. |
| Route optimization | Optimizes delivery routes based on various parameters such as distance, traffic conditions, and delivery time windows. |
| Automated dispatch | Automates the dispatch process, allocating resources based on predefined rules and optimizing driver schedules. |
| Proof of delivery | Enables electronic proof of delivery, eliminating the need for paper-based processes and reducing administrative tasks. |
| Analytics and reporting | Offers comprehensive reporting capabilities, providing insights into delivery performance and areas for improvement. |
| Integration | Seamlessly integrates with existing systems, including ERP and CRM, enabling efficient data exchange and process automation. |
Use Cases
E-commerce Retailers
Stream Go is an excellent solution for e-commerce retailers managing their own delivery fleet. By utilizing real-time visibility, retailers can provide accurate delivery updates to customers, enhancing the overall shopping experience. The software's route optimization capabilities help retailers reduce fuel costs and improve delivery efficiency, leading to higher customer satisfaction and improved operational performance.
Third-party Logistics Providers
For third-party logistics providers, Stream Go offers a robust set of features to manage complex delivery networks. The software's automated dispatch functionality ensures optimal resource allocation, reducing delivery delays and improving productivity. Additionally, the integration capabilities allow seamless data exchange with clients, minimizing manual data entry and streamlining operations.
Field Service Companies
Stream Go can also be beneficial for field service companies that require efficient scheduling and dispatching of service technicians. The software's route optimization feature helps minimize travel time between service calls, allowing companies to serve more customers in a day. Furthermore, the real-time visibility feature allows customers to track the location of the technician, reducing uncertainty and improving customer satisfaction.
Pros
- Comprehensive Feature Set: Stream Go offers a wide range of features that cover all aspects of logistics and delivery management, providing businesses with a complete solution.
- Real-time Visibility: The software's real-time tracking capability allows businesses to provide accurate delivery updates to customers, enhancing the overall customer experience.
- Route Optimization: Stream Go's route optimization feature helps businesses reduce fuel costs and improve delivery efficiency, ultimately leading to cost savings and enhanced productivity.
- Automated Dispatch: The automated dispatch functionality streamlines the resource allocation process, ensuring optimal utilization of drivers and vehicles.
- Integration Capabilities: Stream Go seamlessly integrates with existing systems, enabling efficient data exchange and process automation, reducing manual effort and minimizing errors.
- User-friendly Interface: The software's intuitive interface makes it easy to navigate and use, reducing the learning curve for new users.
- Robust Reporting Tools: Stream Go provides comprehensive reporting capabilities, offering valuable insights into delivery performance and areas for improvement.
Cons
- Pricing: The cost of implementing Stream Go may be a barrier for small businesses with limited budgets, making it more suitable for medium to large enterprises.
- Customization Limitations: While Stream Go offers a wide range of features, some businesses may require additional customization options to align the software with their unique processes.
- Learning Curve: Although the user interface is intuitive, businesses with complex delivery operations may require dedicated training to fully utilize all of Stream Go's features.
Recommendation
Stream Go is a powerful logistics software solution that offers comprehensive features for optimizing delivery operations. Its real-time visibility, route optimization, and automated dispatch capabilities make it an ideal choice for businesses looking to streamline their logistics processes and improve customer satisfaction. While the pricing may be a concern for smaller businesses, the software's robust features and integration capabilities make it a valuable investment for medium to large enterprises. Considering its benefits and proven track record, we recommend Stream Go for businesses seeking to enhance their supply chain management and delivery operations.
Stream Go pricing model
Subscription

Technical details
- Support: Business Hours Online
- Customer Type: Large Enterprises Medium Business Small Business
- API
- Location / Phone Number: Horsforth, England / 0333 358 3877
- Deployment: SaaS/Web/Cloud Mobile - Android Mobile - iOS
- Official Website: https://go2stream.com/products/stream-go/
- Category: Route Planning Software
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