What is HelpSpace and how does it function? HelpSpace is designed to simplify and streamline customer support by consolidating all email and messaging exchanges between the support team and customers in a centralized location. In addition to emails, HelpSpace can also integrate other communication channels like social media platforms such as Facebook, Twitter, and LinkedIn. This ensures that all customer interactions across these channels are received in the HelpSpace inbox and centralized for easy access and reference. HelpSpace facilitates efficient organization of communication by allowing users to establish custom rules and filters to direct messages to specific locations or individuals even before they reach the HelpSpace inbox. Furthermore, HelpSpace enhances internal communication and collaboration by offering an internal chat feature.