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What is the function of TCN Operator and what is its operational process? TCN Operator is a comprehensive compilation of top-notch call center tools that are seamlessly integrated. The cloud-based platform of TCN Operator can be customized to cater to all the requirements of a call center, and it offers a no contract promise. TCN’s call center software facilitates billions of interactions between consumers and agents annually. It ensures that agents have a unified experience and the capability to communicate with consumers through their preferred medium. It provides various communication channels and allows customers to choose their preferred method of communication.

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TCN Operator Pricing Model

Quotation Based

TCN Operator Screenshots

Features

Outbound Call Center, Inbound Call Center, Concurrency Support, Progressive Dialer, Predictive Dialer, Queue Management (Calls), IVR Support, Auto Call Recording, Call Monitoring, Live Chat

Technical Details

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.