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What is the functionality of Sofi.ai and how does it operate? Sofi.ai is an AI-powered automation tool by Servicenow that enhances self-service resolution by up to 75% in a cost-effective manner. By utilizing its exclusive enterprise AI, it provides support for personalized language models, ongoing learning, and automated Servicenow actions. Additionally, it facilitates seamless transfer to Service Agents for further customer assistance. Moreover, its capability to distribute knowledge across various applications, including Confluence, amplifies its effectiveness.

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Sofi.ai Pricing Model

Quotation Based

Sofi.ai Screenshots

Sofi.ai Screenshots

Features

Technical Details

  • Support: Online
  • Customer Type: Large Enterprises Medium Business Small Business
  • API
  • Location / Phone Number: Sydney
  • Australia
  • Deployment: SaaS/Web/Cloud
  • Official Website: https://www.sofi.ai/
  • Category: Mobile App Testing Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.