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What is the functionality of Sofi.ai and how does it operate? Sofi.ai is a Servicenow automation system that utilizes artificial intelligence to enhance self-service resolution by up to 75% in a cost-effective manner. It incorporates its unique enterprise AI technology to provide customized language model assistance, ongoing learning, and automated Servicenow actions. Additionally, it features a warm hand-off function that enables Service Agents to provide further assistance to customers when necessary. Moreover, its capability to share knowledge across Confluence and other applications enhances its effectiveness.

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Sofi.ai Pricing Model

Quotation Based

Sofi.ai Screenshots

Features

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberSydney, Australia
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.sofi.ai/
  • CategoryMobile App Testing Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.