
Overview
What is Pike13 and what is its functioning? Pike13 offers a mobile-centric solution for small service business owners who are constantly on the move and struggle with managing their clients using traditional paper methods. With Pike13’s scheduling software, clients can easily discover and register for classes. Pike13 also simplifies client interaction through its management software, which stores information and automates communication. Additionally, Pike13 seamlessly integrates with Looker, a top-notch business intelligence software, to provide users with valuable insights.
Expert review of Pike13
Pike13 Review
Introduction
Pike13 is a comprehensive software solution designed specifically for businesses in the fitness and wellness industry. With its robust set of features and user-friendly interface, Pike13 helps streamline administrative tasks, manage client information, and enhance overall business operations. In this review, we will delve into the key features, use cases, pros, cons, and provide a recommendation for Pike13.
Key Takeaways
- Pike13 offers a wide range of features including class scheduling, client management, online payments, reporting, and marketing tools.
- The software is well-suited for fitness and wellness businesses of all sizes, from small studios to large chains.
- Pike13's user-friendly interface makes it easy for both staff and clients to navigate and use the software.
- The software offers integrations with popular third-party applications, allowing for seamless data sharing and enhanced functionality.
- Pike13 provides excellent customer support, offering various support channels and resources for users.
Table of Features
| Feature | Description |
|---|---|
| Class Scheduling | Efficiently create and manage class schedules, including recurring classes and instructor assignments. |
| Client Management | Maintain a comprehensive client database, track attendance, and manage client profiles and preferences. |
| Online Payments | Accept online payments securely and easily, offering flexible billing options for clients. |
| Reporting | Generate detailed reports on sales, attendance, and other key metrics to gain valuable insights. |
| Marketing Tools | Utilize built-in marketing tools to promote classes, events, and special offers to clients. |
| Mobile App | Access Pike13's features on the go with a dedicated mobile application for staff and clients. |
| Integrations | Seamlessly integrate with popular third-party applications such as accounting software and email marketing tools. |
| Customer Support | Receive comprehensive customer support through various channels, including phone, email, and online resources. |
Use Cases
Small Fitness Studio
A small fitness studio can greatly benefit from Pike13's features. They can easily create and manage class schedules, track attendance, and manage client profiles. The built-in marketing tools can help promote classes and attract new clients. Overall, Pike13 can efficiently streamline their operations and improve customer experience.
Large Fitness Chain
For a large fitness chain with multiple locations, Pike13's scalability is a significant advantage. The software allows for centralized management of class schedules, client databases, and reporting across all locations. The integrations enable seamless data sharing between different systems, ensuring smooth operations at each branch.
Personal Trainers
Pike13 also caters to individual personal trainers who offer one-on-one sessions. The software enables trainers to schedule and manage sessions, track client progress, and securely process payments. The mobile app allows trainers to access client information and update schedules on the go, enhancing their flexibility and productivity.
Pros
- User-friendly Interface: Pike13's intuitive interface makes it easy for both staff and clients to navigate and use the software, even for those without technical expertise.
- Robust Feature Set: The software offers a comprehensive set of features, covering all aspects of fitness and wellness businesses, from scheduling to payment processing.
- Scalability: Pike13 can accommodate businesses of various sizes, making it a suitable choice for both small studios and large chains.
- Integration Capabilities: With its integrations, Pike13 allows for seamless data sharing and enhanced functionality with popular third-party applications.
- Mobile App: The dedicated Pike13 mobile app enables staff and clients to access key features and information on the go, increasing convenience and flexibility.
- Customer Support: Pike13 provides excellent customer support through various channels, ensuring quick resolution of issues and comprehensive assistance.
Cons
- Learning Curve: While Pike13's interface is user-friendly, some users may still find it initially challenging to learn and navigate all the features.
- Pricing Structure: Pike13's pricing may be perceived as relatively high for smaller businesses, especially those with limited budgets.
Recommendation
Pike13 is a highly recommended software solution for fitness and wellness businesses looking to streamline their operations and enhance customer experience. The software's user-friendly interface, comprehensive feature set, scalability, and integration capabilities make it a valuable tool for businesses of all sizes. Despite a potential learning curve and pricing considerations, Pike13's benefits outweigh the drawbacks, making it an excellent choice for fitness and wellness entrepreneurs.
Pike13 pricing model
Subscription
Screenshots




Features
- CRM Features
- Quotes (Proposals)
- List Management
- Customer Support
- Marketing Automation
- Referral Tracking
- Lead Scoring
- Product Catalog
- Project Management
- Call Logging
- Contact Management
Technical details
- Support: Online
- Customer Type: Individuals Medium Business Small Business
- API
- Location / Phone Number: Seattle
- Washington / +1-855-417-7120
- Deployment: SaaS/Web/Cloud Mobile - Android Mobile - iOS
- Official Website: https://www.pike13.com/
- Category: CRM Software
Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.





