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What is Loop and how does it work? Loop is a software designed for managing customer feedback visually. It includes a plugin that can be added to a user’s website, allowing for direct integration. It also functions as an embeddable forum where users can vote on submitted feedback. This feature helps users make strategic product decisions and identify bugs. With the screenshot plugin, users can continuously collect detailed and relevant feedback from customers, sending it directly to a forum for discussion and organization. The software’s rating system allows users to rate feedback on a scale of one to ten, calculating an average score to ensure quality feedback. Users can easily close the feedback loop with internal stakeholders or customers through email notifications or shareable links. Additionally, the software offers bug reporting and a visual bug tracker to help users locate and resolve reported bugs. It also allows users to consolidate all responses from various sources onto one page.

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Loop Pricing Model

Freemium , Subscription

Loop Screenshots

Loop Screenshots

Features

Technical Details

  • Support: Online
  • Customer Type: Large Enterprises Medium Business Small Business
  • API: NA
  • Location / Phone Number: Santa Monica
  • CA
  • Deployment: SaaS/Web/Cloud
  • Official Website: https://loopinput.com/
  • Category: New SaaS Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.