What is Hilos and how does it function? Hilos is a tool that automates the WhatsApp API and helps businesses communicate using its multi-agent inbox. It also enables businesses to build automation that integrates with existing tools. Hilos and the WhatsApp API allow businesses to create seamless experiences, ranging from human messaging to automated exchanges. The tool assists businesses in gathering necessary information from users to profile leads before they reach the CRM and directs them to the appropriate sales representative. Additionally, businesses can use Hilos and the WhatsApp API to automate billing through payment reminders and payment links sent directly to WhatsApp. Customers can be notified of significant actions and given the option to take follow-up steps like canceling or rescheduling appointments. Hilos also facilitates receiving valuable feedback from customers through personalized questions. The tool offers features such as automated message flow, a WhatsApp web built specifically for business, and broadcast messages.









