GetFeedback is a tool that companies use to collect feedback from their customers throughout the entire customer journey. This allows organizations to take action based on important feedback and make necessary improvements to enhance customer satisfaction. One of the notable features of GetFeedback is its ability to be integrated into various channels, such as marketing and relationship management. Additionally, the tool allows all customer responses to be integrated into Salesforce, creating a centralized repository of actionable data. This data can then be effectively utilized to create more efficient workflows and event triggers, enabling timely resolution of potential issues. The dashboard feature also provides a comprehensive overview of survey results and facilitates the identification of future trends.

GetFeedback Pricing Model

Free Trial , Quotation Based

GetFeedback Screenshots

Features

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeFreelancers Large Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberSan Francisco
  • CA / +1 (415)-942-5981
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.getfeedback.com/
  • CategorySurvey/ User Feedback Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.