What is the purpose of inBook and how does it function? inBook is a survey application designed to facilitate the creation and implementation of offline surveys. Users can easily start by creating a survey and then installing the branded application on their iOS and Android tablets. These tablets can be placed in a convenient location inside a physical store. The dashboard of the application displays the collected data, organized by dates, devices, and surveys. This feature enables quality control specialists and senior store management to gain insights into customer perspectives. With nine different types of questions available, users can customize their surveys to meet their specific requirements. They can even incorporate logic into the questionnaire, which allows for the display of questions based on previous answers. Additionally, managers can involve their entire team by adding multiple users and assigning them different levels of access. This functionality provides a reliable system for asking customers questions after receiving service, analyzing the results, and making informed decisions based on the feedback.
