Overview

What is Exterro and how does it function? Exterro is a comprehensive solution that handles data management for compliance, litigation, and privacy obligations. The Exterro Orchestrated E-Discovery Suite allows users to effectively manage, measure, and optimize e-discovery processes, streamlining every phase of e-discovery across the EDM. The platform’s Legal Governance, Risk, and Compliance (GRC) solutions enable users to address their privacy, compliance, legal ops, e-Discovery, security requirements, and litigation risks in a cost-effective and efficient manner. Exterro offers e-discovery and privacy software as standalone products or as a complete end-to-end orchestrated solution. The e-discovery products include Legal Hold, Legal Project Management, Data Management, ECA or Collection or Processing, Review, and Production. The privacy products include Data Inventory, Data Subject Access Request, Data Retention, Vendor Risk Profiling, and Consent Management. The Risk Management or Compliance products include File Analysis, Data Source Discovery, Incident and Breach Management, Employee Change Monitor, FOIA/PRR Response, and Policy Management.

Expert review of Exterro

Exterro Review

Exterro is a comprehensive software solution designed to streamline and manage legal and compliance processes for organizations of all sizes. This powerful platform offers a wide range of features and tools to help legal teams effectively manage data, investigations, litigation, and regulatory compliance. In this review, we will explore the key features, use cases, pros, and cons of Exterro to help you make an informed decision about implementing this software in your organization.

Key Takeaways

  • Exterro offers a robust set of features that cover various aspects of legal and compliance management.
  • The platform is highly customizable, allowing organizations to tailor the software to their specific needs.
  • Exterro's advanced analytics and reporting capabilities provide valuable insights for decision-making.
  • The software's user-friendly interface and intuitive navigation make it easy to use for both novice and experienced users.
  • Exterro integrates well with other popular software tools, enhancing collaboration and productivity.

Table of Features

Below is a comprehensive table showcasing some of the key features offered by Exterro:

FeatureDescription
Data ManagementCentralized repository for managing and organizing legal and compliance data
E-DiscoveryEnd-to-end e-discovery workflow management, including data preservation and review
Legal HoldAutomated legal hold processes to ensure compliance with preservation obligations
Regulatory ComplianceTools to track, manage, and report on regulatory compliance activities
Incident ResponseStreamlined incident response management, including notification and workflow automation
Litigation ManagementCase management features for tracking and managing litigation matters
Data PrivacyCompliance with data privacy regulations, including data subject access requests
Reporting and AnalyticsAdvanced reporting and analytics capabilities for data-driven decision-making
IntegrationSeamless integration with other software tools, such as document management systems
Workflow AutomationAutomate repetitive tasks and standardize processes for increased efficiency

Use Cases

Exterro can be utilized in various use cases, including:

  • Corporate Legal Departments: Exterro provides a centralized platform for corporate legal departments to manage all legal and compliance activities, ensuring efficient workflows and reducing risks.
  • Law Firms: Law firms can benefit from Exterro's e-discovery and case management features to streamline their operations and improve client service.
  • Regulatory Compliance: Exterro offers tools to track, manage, and report on regulatory compliance activities, helping organizations ensure adherence to legal and industry regulations.
  • Data Privacy: With Exterro's data privacy features, organizations can effectively manage data subject access requests and comply with data privacy regulations, such as GDPR and CCPA.
  • Incident Response: Exterro's incident response capabilities enable organizations to effectively manage and respond to security incidents, including automated notification and workflow automation.

Pros

  • Comprehensive Feature Set: Exterro offers a wide range of features that cover various aspects of legal and compliance management, providing organizations with a comprehensive solution.
  • Customization: The software is highly customizable, allowing organizations to tailor it to their specific needs and workflows.
  • User-Friendly Interface: Exterro's user-friendly interface and intuitive navigation make it easy for users to quickly adapt and utilize the software effectively.
  • Integration Capabilities: Exterro integrates seamlessly with other popular software tools, enhancing collaboration and productivity.
  • Advanced Analytics: The software's advanced reporting and analytics capabilities provide valuable insights for decision-making and process optimization.

Cons

  • Learning Curve: While Exterro's user interface is user-friendly, users with limited technical expertise may require some time to fully grasp and utilize the software's advanced features.
  • Pricing: The cost of implementing Exterro may be prohibitive for small organizations with limited budgets.
  • Customer Support: Some users have reported issues with the software's customer support, experiencing delays in response times and lack of resolution.

Recommendation

Considering the comprehensive feature set, customization options, and integration capabilities offered by Exterro, this software is well-suited for organizations with complex legal and compliance management needs. However, due to the potential learning curve and pricing considerations, smaller organizations with limited budgets may need to carefully evaluate their requirements before committing to Exterro. Overall, Exterro provides a robust and scalable solution for effectively managing legal and compliance processes, making it a worthwhile investment for medium to large organizations.

In conclusion, Exterro's feature-rich platform, user-friendly interface, and advanced analytics make it a valuable tool for legal and compliance professionals. With the ability to streamline workflows, improve collaboration, and ensure regulatory compliance, Exterro is a software solution worth considering for organizations seeking to enhance their legal and compliance management capabilities.

Exterro Pricing Model

Quotation Based

Exterro Screenshots

  • Exterro screenshot
  • Exterro screenshot
  • Exterro screenshot
  • Exterro screenshot
  • Exterro screenshot
  • Exterro screenshot

Features

  • Document Indexing

Technical Details

  • Support24/7 (Live rep) Business Hours
  • Customer TypeLarge Enterprises Medium Business Small Business
  • Location / Phone NumberOregon, United States / 503-501-5100
  • DeploymentSaaS/Web/Cloud Installed - Windows Installed - Mac
  • Official Websitehttps://www.exterro.com/
  • CategoryeDiscovery Software

Author

David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

Apibit summaries are researched from vendor documentation and public information. Features and prices change often, so confirm details with the vendor. See our editorial policy and advertiser disclosure.