What is the functionality and operation of DropThought? DropThought is a software platform that enables the collection and analysis of opinions throughout a customer’s journey in order to drive important business metrics. The software provides a user-friendly interface for capturing feedback at various touchpoints, including websites, mobile apps, email, tablets, and kiosks. It utilizes advanced text analytics to generate reports and dashboards that include emotional intelligence indicators. The software is commonly utilized by small and medium-sized companies.

DropThought Pricing Model

Quotation Based

DropThought Screenshots


Goal Management, Gamification

Technical Details

  • SupportOnline
  • Customer TypeLarge Enterprises Medium Business Small Business
  • Location / Phone NumberSanta Clara
  • CA / +1 408-330-0700
  • DeploymentSaaS/Web/Cloud
  • Official Website https://www.dropthought.com/
  • CategoryEmployee Engagement Software


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David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.