ChaseData

4.6/5

What is ChaseData and how does it function? ChaseData offers cost-effective call center solutions for BPO businesses by integrating with websites, social media, and traditional mass mail. The software includes a fast call back feature that allows businesses to reach out to customers when their interest is high, leading to improved customer satisfaction. ChaseData provides industry-specific solutions for both B2B and B2C marketing, with tools to track contacts and sales volume. Users have control over costs and can customize the interface to enhance productivity. The software also offers compliance management, call logging, recording and routing, live chat, and escalation management to modernize call center operations. It caters to inbound, outbound, and multichannel businesses through features like predictive and progressive dialing and click-to-call outbound dialing. It integrates with email, live chat, text, and social media channels, and can be integrated with productivity apps to boost sales. ChaseData includes analytics features for managing call queues, monitoring performance, and tracking customer satisfaction levels.

ChaseData Pricing Model

Free Trial , Subscription

ChaseData Screenshots

Features

Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer, Predictive Dialer, Queue Management (Calls), IVR Support, Auto Call Recording, Call Monitoring

Technical Details

  • SupportBusiness Hours Online
  • Customer TypeLarge Enterprises Medium Business Small Business
  • API
  • Location / Phone NumberPlantation
  • FL / +1 888-739-8218
  • DeploymentSaaS/Web/Cloud Installed - Windows
  • Official Website https://www.chasedatacorp.com/
  • CategoryCall Center Software

Author

Picture of David Bond

David Bond

Senior editor

David is a well-known advocate for the implementation of cloud-based solutions and automation tools for small businesses. He strongly believes that this technology solutions for small businesses and startups are the thing that provide true edge on the market. He writes primarily about project management and sales software.

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