9 Best Remote Monitoring and Management (RMM) Software Of 2023

Are you seeking this year’s best RMM (Remote Monitoring and Management) software? Making decisions about enterprise IT operations can take time and effort. To ease your workload, we have researched and reviewed some of the top RMM solutions available. From simple single-system to multi-site network management tools, these powerful cloud platforms help increase productivity and quickly reduce and manage complex networks efficiently manage complex networks easily manage complex networks. Please keep reading to discover our list of the nine highest-rated RMM platforms software.

What is RMM Software?

RMM software is a cloud-hosted or on-premise automated monitoring solution designed to help IT professionals manage and maintain extensive networks, servers, desktops, and other devices connected to the internet. It enables users to remotely monitor system health status, configure settings, detect vulnerabilities and patch security flaws, detect threats and malicious activity, set up automated tasks and alert rules, and much more.

How does RMM Software work?

RMM software (also known as Remote Monitoring and Management Software) is a type of application that allows IT professionals to proactively monitor the performance of IT assets across an entire network from a single dashboard. This includes hardware such as computers, laptops, smartphones, tablets, and software applications and services. RMM software allows IT professionals to identify potential problems with their IT equipment before they become critical.

Who Uses RMM Software?

RMM software is used by various businesses and organizations, including managed service providers (MSPs), IT departments, telecom companies, healthcare organizations, and educational institutions. MSPs typically use RMM software to remotely control their customers’ networks, while IT departments leverage it to monitor and maintain company-owned systems. Telecom companies may use RMM software to keep their networks running smoothly, while healthcare organizations and educational institutions may use it to ensure compliance with industry regulations.

Best RMM Software

1. Atera:

Atera is an all-in-one platform that provides powerful RMM capabilities, including remote access, automated patch management, asset tracking, and reporting. The platform also features built-in support for antivirus and anti-malware protection, plus a range of automatic network discovery and monitoring tools.

Features of Atera:

• Remote Access: Atera enables remote access to any device or system on your network, allowing you to manage and troubleshoot problems quickly and easily.
• Automated Patch Management: Atera’s automated patch management ensures that all your systems are up-to-date with the latest security patches.
• Asset Tracking: The platform’s asset tracking capabilities help you keep track of all your devices and systems, ensuring that they are appropriately inventoried and monitored at all times.
• Reporting: Atera provides detailed reports on network performance, allowing you to identify and address any potential issues that may arise.
• Antivirus & Anti-Malware Protection: Atera’s integrated tools help keep your networks safe from malicious attacks.
• Automated Network Discovery & Monitoring: The platform’s automated network discovery capabilities allow you to quickly scan your entire network for any issues. At the same time, its monitoring features help you stay on top of system performance.

2. SolarWinds® RMM:

SolarWinds RMM is an easy-to-use, comprehensive platform that provides robust remote monitoring and management capabilities for IT teams. The platform offers a range of features, including automated patching and deployment, asset tracking, reporting, antivirus protection, and more.

Features of SolarWinds® RMM:

• Automated Patching & Deployment: SolarWinds RMM’s automated patching and deployment capabilities help ensure that all your systems are up-to-date with the latest security patches.
• Asset Tracking: The platform’s asset tracking features allow you to quickly your networks and manage your network’s computers and Mobile devices.
• Reporting: SolarWinds RMM provides robust reporting capabilities, allowing you to analyze and monitor your IT environment’s performance quickly.
• Antivirus Protection: The platform also offers advanced antivirus protection that helps keep your systems safe from malware and other malicious threats.
• Remote Access: SolarWinds RMM allows you to quickly and securely access your systems from anywhere, anytime.

3. RMM Central:

RMM Central is a cloud-based platform that provides robust remote monitoring and management capabilities for IT teams. The platform offers a range of features, including automated patching and deployment, asset tracking, reporting, antivirus protection, and more.

Features of RMM Central:

• Automated Patching & Deployment: RMM Central’s automated patching and deployment capabilities help ensure that all your systems are up-to-date with the latest security patches.
• Asset Tracking & Reporting: With RMM Central, you can easily track and report on the status of any asset in your network. The platform also provides detailed reports that provide valuable insights into system performance, security threats, and usage trends.
• Antivirus Protection: RMM Central includes built-in antivirus protection to block mali-detection and block files and provides automatic patching for third-party applications to stay up-to-date with the latest security releases.
• Real-time Monitoring: RMM Central provides real-time monitoring and alerting so you can quickly respond to any issues.

4. Kaseya VSA:

Kaseya VSA is a powerful remote monitoring software and management (RMM) solution for IT teams. It offers a range of features, including automated patching and deployment, asset tracking and reporting, antivirus protection, remote access, ticket management, and more.

Features of Kaseya VSA:

• Automated Patching & Deployment: Kaseya VSA’s automated patching and deployment capabilities help ensure that all your systems are up-to-date with the latest security and software updates.
• Asset Tracking & Reporting: Track your IT hardware, software licenses, operating systems, and more with Kaseya VSA’s asset tracking and reporting features.
• Antivirus Protection: Kaseya VSA provides antivirus protection for all your networked devices. It also offers web filtering to help protect against malicious websites and other threats.
• Remote Access: Kaseya VSA enables IT teams to access remote systems anywhere. This helps with troubleshooting, software deployment, and maintenance tasks.
• Ticket Management: Track tickets for customer support, incident management, and more with Kaseya VSA’s ticket.

5. Itarian:

Itarian is an IT service management (ITSM) platform designed to help businesses manage and monitor their IT infrastructure. It offers a range of features, including automated patching and deployment, asset tracking and reporting, antivirus protection, remote access, ticket management, and more.

Features of Itarian:

• Automated Patching & Deployment: Itarian’s automated patching and deployment capabilities help ensure that all your systems are up-to-date with the latest security patches.
• Asset Tracking & Reporting: Itarian provides robust asset tracking and reporting features, allowing you to identify and track any network devices quickly.
• Antivirus Protection: Itarian includes a comprehensive solution to protect your systems from the latest threats.
• Remote Access: Itarian allows for quick and secure remote access to any device in your network, enabling you to resolve IT issues quickly.
• Ticket Management: Itarian’s ticket management system makes tracking and responding to customer requests and inquiries easy.

6. NinjaOne:

In NinjaOne, Tracking, responding, and monitoring platforms are efficiently designed to help businesses manage their IT infrastructure. It offers a range of features, including automated patching and deployment, asset tracking and reporting, antivirus protection, remote access, ticket management, and more.

Features of NinjaOne:

• Automated Patching & Deployment: NinjaOne’s automated patching and deployment capabilities help ensure that all your systems are up-to-date and secure.
• Asset Tracking & Reporting: Track hardware and software assets from a single location and generate detailed reports on asset usage.
• Antivirus Protection: Protect your systems from viruses, malware, and other threats with NinjaOne’s antivirus protection.
• Remote Access: Access and manage remote systems from anywhere globally with NinjaOne’s remote access tools capabilities.
• Ticket Management: Create and manage customer support tickets from a single location with NinjaOne’s ticket management system.

7. Auvik:

Auvik is a cloud-based network management and monitoring platform designed to help IT teams manage their networks. It offers a range of features, including automated patching and deployment, asset tracking and reporting, antivirus protection, remote access, ticket management, and more.

Features of Auvik:

• Automated Patching & Deployment: Automate patching and deploying software updates to ensure all your devices remain up-to-date.
• Asset Tracking & Reporting: Track and report all your network assets to help you better manage and understand your IT environment.
• Antivirus Protection: Protect against malware, spyware, ransomware, and other threats with Auvik’s built-in antivirus protection.
• Remote Access: Allow users to access their networks from anywhere in the world securely.
• Ticket Management: Manage and respond to tickets quickly and effectively with Auvik’s ticket management system.
• Visibility & Control: Get a comprehensive view of your network, from devices to performance metrics, so that you can make informed decisions.
• Security Auditing & Compliance: Monitor your networks for potential security threats and compliance violations.

8. RemotePC:

RemotePC is a cloud-based remote access and IT management platform designed to help businesses manage their networks. It offers a range of features, including automated patching and deployment, asset tracking and reporting, antivirus protection, remote access capabilities, ticket management, and more.

Features of RemotePC:

• Automated Patching & Deployment: Automate the patching and deployment process to ensure all your devices are always up-to-date and secure.
• Asset Tracking & Reporting: Keep track of hardware and software assets from a single location, and generate detailed reports on asset usage.
• Antivirus Protection: Protect against viruses, malware, ransomware, and other threats with RemotePC’s powerful Antivirus protection.
• Remote Access: Access and manage your devices remotely from anywhere.

9. SuperOps.ai:

SuperOps.ai is a cloud-based DevOps platform designed to help businesses automate their IT operations and manage their infrastructure more efficiently. It offers a range of features, including automated deployment and monitoring, container orchestration, log analysis, visualization, configuration, and management solutions.

Features of SuperOps.ai:

• Automated Deployment & Monitoring: Automate the deployment and monitoring process to reduce manual effort and human error.
• Container Orchestration: Manage your containers with the help of SuperOps.ai’s cloud-native orchestration capabilities.
• Log Analysis & Visualization: Analyze and visualize logs from your infrastructure to gain better insights.
• Configuration Management: Easily manage and keep track of configurations across servers with its powerful configuration management tool.
• Security & Compliance: Ensure the safety and compliance of your infrastructure with the help of SuperOps.ai’s robust security measures.
• Cost Optimization: Minimize costs by using the platform’s cost optimization features.
• Asset Management module: The SuperOps system refers to the software inventory maintained by the asset management module and polls providers for updates and patches.
• Integrations & APIs: Integrate and use third-party services via its easy-to-use APIs.

How to choose the best RMM Software?

The best RMM software should fit your business needs and provide the features and tools you need to manage your IT infrastructure efficiently. Before choosing an RMM tool, consider the following factors:

1. Security & Compliance: Ensure the tool meets your organization’s security and compliance requirements.
2. Automation: Look for automation features to reduce manual work and effort.
3. Customize your organization: Select an RMM software that can meet color requirements.
4. Compatibility: Check the compatibility of the chosen tool with your existing infrastructure, applications, and services.
5. Support & Updates: Look for a vendor that offers regular support, updates, and bug fixes.
6. Cost: Evaluate the total cost of ownership before selecting a tool, including pricing models and any additional charges.
7. Integration: Check the ability to integrate third-party tools with the chosen RMM software.
8. Scalability: Ensure the chosen solution can scale up or down per your business needs.
9. User-friendly Interface: Select an RMM software with a user-friendly interface that makes it easy to use and understand.

Conclusion:

Many RMM tools are available in the market, so it is essential to make sure that you choose one that meets all your business needs and requirements. Consider the factors mentioned above. Many RMM tools can help you streamline and automate your IT operations. Also, choose a vendor that offers easy setup and integration, regular support, and updates.

FAQs:

Q: What is SNMP?

A: SNMP (Simple Network Management Protocol) is a widely-used protocol for monitoring and managing network devices, like routers, switches, and other networked devices. It allows you to monitor and manage these devices’ performance, availability, and configuration.

Q: Is Having An Antivirus Solution Crucial In An RMM Solution?

A: An antivirus solution is essential for any RMM software. An antivirus helps protect your system against these devices’ programs.

Q: Is RMM Software secure?

A: Yes RMMsoftware is secure when it is implemented correctly. Most RMM tools use encryption and authentication protocols to protect data from unauthorized access.

Q: Are RMM Software costly?

A: The cost of RMM software depends on the features and tools the vendor offers and any additional charges. It is essential to evaluate the total cost of ownership before selecting an RMM tool.